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One Dynamic’s Success with USCIS Drupal Projects

Written by Asad Imtiaz

Seasoned Solutions Architect with experience in designing, deploying, and maintaining enterprise-level applications. Specializes in AWS, cybersecurity, and DevOps, ensuring system reliability and business continuity for diverse clients.

April 12, 2020

Case Study: One Dynamic’s Success with USCIS Drupal Projects

Client Background:

United States Citizenship and Immigration Services (USCIS) is a vital agency under the Department of Homeland Security entrusted with administering the nation’s lawful immigration system. USCIS operates several critical web platforms, including its main website (USCIS.gov), the E-Verify system, and an APIGEE developer portal.

Project Overview:

One Dynamic, a leading technology solutions provider, undertook three significant Drupal-based projects for USCIS. These projects included the redevelopment of USCIS.gov, the enhancement of the E-Verify website, and the development of the APIGEE Developer Portal.

USCIS.gov Redesign:
  • Challenge: The USCIS.gov website experienced high traffic volumes, with an average of 43K user sessions worldwide at any given time. The site required modernization and migration from Drupal 7 to Drupal 8 to accommodate evolving user needs and technological advancements.
  • Solution:
    1. One Dynamic conducted a strategic analysis and redesigned the back-end and front-end system architecture to handle the heavy traffic load.
    2. A robust Continuous Integration and Continuous Deployment (CI/CD) pipeline was configured to ensure seamless updates and releases.
    3. Content strategies were implemented to facilitate site authors’ and data managers’ editorial workflows.
    4. The project embraced agile methodologies, enabling frequent updates and integrations of new technologies.
  • Outcome: The redesigned USCIS.gov website boasted improved performance, enhanced user experience, and streamlined content management processes, successfully meeting the needs of diverse stakeholders.
E-Verify Website Enhancement:
  • Challenge: E-Verify, a critical system for confirming employment eligibility, required a comprehensive overhaul to improve functionality and user experience.
  • Solution:
    1. One Dynamic initiated the project from the research phase, culminating in developing a Drupal 8-based solution.
    2. A CI/CD pipeline was established, ensuring efficient deployment and maintenance of the platform.
    3. Visual redesign efforts aimed at unifying themes, fonts, colors, and layout to enhance brand consistency and user engagement.
  • Outcome: The revamped E-Verify website delivered enhanced functionality, improved visual appeal, and a seamless user experience, aligning with the client’s objectives and regulatory requirements.
APIGEE Developer Portal Development:
  • Challenge: USCIS sought to provide API access to its backend services, necessitating the creation of a robust developer portal.
  • Solution:
    1. One Dynamic leveraged Drupal 8/9 and integrated with Apigee using the Apigee Edge module to develop a customizable self-service portal.
    2. A structured CI/CD pipeline facilitated the deployment of changes across multiple environments, ensuring reliability and scalability.
    3. Single Sign-On (SSO) integration enhanced user experience and security.
    4. API documentation was created and presented using a user-friendly interface akin to Swagger.io.
  • Outcome: The APIGEE Developer Portal empowered USCIS to efficiently manage APIs, engage developers, and facilitate seamless integration with external systems, contributing to enhanced operational efficiency and stakeholder satisfaction.
Conclusion:

One Dynamic’s collaboration with USCIS on these Drupal-based projects exemplifies its commitment to delivering innovative, tailored solutions to meet complex client needs. Through strategic planning, agile development methodologies, and a focus on user-centric design, One Dynamic successfully modernized USCIS’s digital platforms, contributing to improved performance, enhanced user experience, and greater operational efficiency.

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